Maybe ten years ago I purchased a waterproof shell (jacket) from Eastern Mountain Sports. A year and a half back I was too lazy to lift a box off of the jacket when pulling it out of my trunk, and as I pulled it, it tore.
All of the do-it-yourself kits for patching Gore-Tex seem to be for temporary use only, so I finally brought it in to the local EMS store to see what it would cost to get it repaired. Around $13, most likely, I was told. Given the cost of a new jacket, that's a great deal.
I picked up the repaired jacket yesterday - they patched it with a new piece of Gore-Tex, in the same color as the old, and from a few feet away you can't even tell that the patch is there. Up close it looks like a pocket. But the best part is this: the repair was free; they didn't charge me anything.
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