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Friday, February 22, 2008

Why I like Home Depot

The staff may not know the store very well, and often don't know anything out of their area of the store, but even if a disaster levels my local Home Depot, burns the remains and floods its site with ten feet of water, they can still get me the generators and tools I need to start putting the city back together. They can do this because they're a network - the store is merely the local manifestation of a large supply system. If you're in disaster management, get to know your local Home Depot's manager.

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